FAQ2019-10-31T08:43:30+00:00

Frequently Asked Questions

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Can I return the game if it is not compatible with my PC / Laptop?2019-10-28T07:52:03+00:00
Digital products such as Software, Game Redeem Code, Digital Key or Virtual Currency related are NOT eligible for return / exchange after delivered.
Will I receive any physical copy / dvd for my order?2019-10-28T07:54:22+00:00
There will be no physical box or disc of the game / redeem card to be delivered.
Can I return/exchange the product after purchase?2019-10-28T07:55:38+00:00
Digital products such as Software, Game Redeem Code, Digital Key or Virtual Currency related are NOT eligible for return / exchange after delivered.
What if I received an invalid / used code?2019-10-28T07:57:14+00:00
Click Here and follow the on screen instruction to report the issue to us and we will review your order.
How long will I receive my order after purchase?2019-10-28T07:58:08+00:00
Most orders will be processed and delivered within 30-60 minutes or up to 24 hours during our working hours.
How do I redeem the code I received?2019-10-28T07:59:31+00:00
Click Here and choose your game platform for the step-by-step redemption guide.
How do I receive my orders?2019-10-28T08:07:11+00:00

Digital Game:

* Please provide your email address in order message or in Shopee / Lazada chat.
The digital redeem key will be delivered to the provided email in order message or in Shopee / Lazada chat.

Steam Wallet:

Steam Wallet Code will be delivered in Shopee / Lazada chat.