Frequently Asked Questions
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Can I return the game if it is not compatible with my PC / Laptop?admin2019-10-28T07:52:03+08:00
Digital products such as Software, Game Redeem Code, Digital Key or Virtual Currency related are NOT eligible for return / exchange after delivered.
Will I receive any physical copy / dvd for my order?admin2019-10-28T07:54:22+08:00
There will be no physical box or disc of the game / redeem card to be delivered.
Can I return/exchange the product after purchase?admin2019-10-28T07:55:38+08:00
Digital products such as Software, Game Redeem Code, Digital Key or Virtual Currency related are NOT eligible for return / exchange after delivered.
What if I received an invalid / used code?admin2019-10-28T07:57:14+08:00
Click Here and follow the on screen instruction to report the issue to us and we will review your order.
How long will I receive my order after purchase?admin2019-10-28T07:58:08+08:00
Most orders will be processed and delivered within 30-60 minutes or up to 24 hours during our working hours.
How do I redeem the code I received?admin2022-09-01T11:34:37+08:00
Click Here and choose your game platform for the step-by-step redemption guide.
How do I receive my orders?admin2019-10-28T08:07:11+08:00
Digital Game:
* Please provide your email address in order message or in Shopee / Lazada chat.
The digital redeem key will be delivered to the provided email in order message or in Shopee / Lazada chat.
Steam Wallet:
Steam Wallet Code will be delivered in Shopee / Lazada chat.