NCSoft Game Redeem Guide:

* For Gem Codes redemption, please refer to the Gems redeem guide below.

Step 1: Login to your Guild Wars 2 account here or create an account here.

Step 2: Click “Redeem a code”.


Step 3: Copy and paste the code that we provided to you and click “Submit”.


Step 4: The item you purchased will be delivered to your account.


Download Guild Wars game client:

Step 1

  • For GuildWars game client download link click here.
  • For GuildWars 2 game client download link click here.

Select the suitable specifications of your PC / laptop to start download.

Guild Wars 2_download

**You can find additional support with Guild Wars 2 here:

Guild Wars 2 Gem Codes Redeem Guide:

Step 1: Log in to Guild Wars 2 with the account where you want to unlock gems.

Step 2: Open the Black Lion Trading Company panel. The default hotkey is [O]. You can also click the lion icon () in the upper left corner of the game screen.

Step 3: Select the “Redeem Code” button in the upper left corner of the Store homepage.

Step 4: Follow the on-screen instructions to redeem your serial code for gems.


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