Click here for Mac OS Origin Redeem Guide
Click here for Legacy The Sims 3 Origin Redeem Guide

Windows EA App Redeem Guide:

Always make sure to record the entire redeem process when redeeming a code, especially in cases where the code is successfully redeemed but the game or points are not added to your EA Account. This recording will serve as proof in the event of a dispute with EA, helping to protect your interests.
Learn how to screen record on Windows 10 or 11

Step 1: Download and Install EA App: https://www.ea.com/ea-app

Step 2: Login or register an Origin account if you don’t have one.

Step 3: On left nagivation menu, click “Library“.

Step 4: On right side, click “+ Redeem Code“.

Step 5: Enter the redeem code you received and click “Next” and follow the on-screen instruction to complete your redeem.

Step 6: After the game is redeemed successfully, you can download the game in “Game Library” by pressing the image of the game.

Step 7: After the game is download and installed, click on the game image and press “Play” to start the game.

Mac OS Origin Redeem Guide:

Step 1: Download and Install Origin: https://www.ea.com/origin-for-mac

Step 2: Login or register an Origin account if you don’t have one.

Step 3: At the left side navigation bar, click on “My Game Library“.

Step 5: Click on “Add A Game” at the top right corner and select “Redeem Product Code“.

Step 6: Enter the redeem code you received and click “Next“.

Step 6: After the game is redeemed successfully, you can download the game in “Game Library” by pressing the image of the game.

Step 8: After clicking the image of the game, you will see the “Download” button. Click the “Download” button to start download the game immediately.

Step 9: Follow the installation instructions provided and wait patiently for the game download completed.

The Sims 3 or Expansion Redeem And Download Steps:

Step 1: Visit https://store.thesims3.com/myAccount.html

Step 2: Sign up an account if you do not have one, or login to your registered account.

Step 3: Click on “Redeem A Code” at the bottom under “My Account”, and enter the redeem code we’ve sent you, accept the terms and condition and click “Redeem”.

Step 4: Click on “Redeem A Code”.

Step 5: Enter the redeem code we’ve sent you, and  ✅ accept the terms and condition and click “Redeem”.

Step 6: Download and Install Origin: https://www.origin.com/en-us/store/download

Step 7: Login with your registered account that you used to redeem the game.

Step 8: You can download the game in “My Game Library” by pressing the image of the game you had just purchased.

Step 9: After clicking the image of the game, you will see the “Download” button. Click the “Download” button to start download the game immediately.

Step 10: Follow the installation instruction provided and your download will start immediately.