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EA app / Origin

EA app / Origin redeem guide

Follow these steps to activate the code you received from us.

Always screen-record the whole redeem process. If a code redeems but the game or points don’t show up in your EA account, the recording is your proof when you contact EA. On Windows, press Windows + Alt + R to start and stop recording with the Xbox Game Bar.

Option 01

EA app (Windows & Mac)

  1. 1

    Download and install the EA app from ea.com/ea-app.

  2. 2

    Log in to your EA account, or create a new one.

  3. 3

    Click Library in the left menu.

  4. 4

    Click + Redeem code on the right.

  5. 5

    Enter your code, click Next and follow the on-screen steps.

  6. 6

    Once redeemed, click the game in your Library to download it.

  7. 7

    When it has installed, click the game and press Play.

Option 02

The Sims 3 & expansions

  1. 1
  2. 2

    Log in to your account, or sign up for a new one.

  3. 3

    Click Redeem a Code under My Account.

  4. 4

    Enter your code, accept the terms and conditions, and click Redeem.

  5. 5

    Download and install the EA app from ea.com/ea-app, then log in with the same account.

  6. 6

    Find the game in your Library and click Download.

All redeem guides

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